Your Water Feature Deserves The Best

Pond and water feature maintenance will keep your outdoor feature looking exactly how it’s supposed to.

  • Clean, crystal clear water so you can see underneath the surface.
  • Plants trimmed and debris removed.
  • Filters and other mechanical components cleaned.

You should want to interact and enjoy your water feature, not dread it.

Our cleaning and maintenance approach covers all aspects of your water feature. Below you can find the different seasonal maintenance packages we offer:

Garden ponds

Basic

  • Spring Cleanout

    • Performed between mid March and mid May

Bronze

  • Spring Cleanout

    • Performed between mid March and mid May
  • Summer Service (August)
  • Fall Service (November)

Silver

  • Spring Cleanout

    • Performed between mid March and mid May
  • Monthly Visits

    • Beginning in May, completed in December
  • 5% off TWO Emergency Visits

  • 5% discount Upgrades and Replacements

  • Automatic Dosing System and IonGen Rental

    • To help with bacteria treatments and algae mitigation
  • Fall Netting

    • For Ponds and Pondless Waterfalls, net to be installed in September and removed in December.
    • Fountains do not get netted and will not be invoiced.

Gold

  • Spring Cleanout

    • Performed between mid March and mid May
  • Twice Monthly Visits

    • Beginning in May, completed in December
  • 10% off TWO Emergency Visits

  • 10% discount Upgrades and Replacements

  • Automatic Dosing System and IonGen Rental

    • To help with bacteria treatments and algae mitigation
  • Fall Netting

    • For Ponds and Pondless Waterfalls, net to be installed in September and removed in December.
    • Fountains do not get netted and will not be invoiced.

Terms and Conditions

  • Seasonal maintenance greatly reduces organic load and keeps features nicer year round. Cleanouts for Bronze and higher packages are discounted to reflect this.
  • The typical cleanout includes draining the pond or basin, storing fish, pressure washing and rinsing, removing organic debris and inspecting feature components. Your service may vary from this description depending on your specific needs.
  • All non-cleanout visits will include a beneficial bacteria treatment and manual removing of debris with a pond net from edge of pond. These visits include a visual inspection of components and filtration devices as well.
  • For all packages, cleanouts are invoiced separately from the rest of the service (50% due at signing, 50% due upon completion). For Bronze packages, the remaining services will be invoiced separately. For Silver and Gold Packages remaining maintenance visits will be averaged into a monthly invoice.
  • Packages available to existing customers only. New customer or customers who missed the previous year’s cleanout will see an additional cost on the cleanout, billed with the cleanout.
  • For the IonGen rental, customers with a functional IonGen control panel will only be invoiced for a replacement probe, not the whole panel. For Automatic Dosing System Rentals, customers with a functional control panel will get necessary replacement parts. Once a panel fails the service will be converted to a full rental.
  • Estimates are good for 60 days. Manufacturer Warranty included on all product. Water feature repairs are not warrantable due to uncertainties of entire system. Due to constant market fluctuation, materials estimated may be subject to change depending availability and pricing. Sales Tax added to invoices outside of proposals.

Have a Unique Feature?

If your aquatic art is more than a just a pond, pondless waterfall, or fountain, you may require custom pricing. Visit our contact page and submit a request describing your water feature.

All Deluxe packages for Pondless Waterfalls and Fountains include a spring cleanout when ordered before March 1st**. Customers who order a Deluxe Pond maintenance package before March 1st can get a xx% discount on both a maintenance package AND spring cleanout**.

* “Party Ready” claims require customers to have an Aquascape ecosystem pond or Aquascape style pondless waterfall. However, non-ecosystem ponds still greatly benefit from the Deluxe Package.

**Requires a $xxx deposit before March 1st

We Want Your Pond To Look Great All Year Round

Ponds are meant to be interactive. We want you to look at your feature with excitement. If you're not in love with your water feature, let's talk about how you want yours to look.

We want your pond to look great all year round. Contact us today!

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